FAQ

Quickly find answers to common membership questions.

  • What is Gentle Dental Plan?

    Gentle Dental Plan is NOT INSURANCE, but rather a licensed dental savings plan. Unlike traditional dental insurance that’s filled with red-tape, Gentle Dental Plan features no waiting periods, maximums, exclusions, or claims process. In exchange for a low annual membership fee starting at only $59.00 per year, members will receive immediate access to free exams plus 20-50% off all other dental services at a growing community of 40+ participating dental offices across California.

  • How much does membership cost?

    Membership is very affordable and will always pay for itself in just 1 visit to the dental office.

    Individual: $59.00 year

    Additional Member(s): + $20.00 year (per person)

    Note: Your membership will auto-renews every 12 months unless you notify your participating dental office or membersy (plan administrator) that you would like to discontinue your annual membership payments. Each year prior to your account’s annual renewal date we’ll send you a renewal notification letter in the mail (30 days prior) and a renewal reminder email (7 days prior).

  • Which offices can I use my membership at?

    Gentle Dental Plan is accepted at a growing community of 40+ participating dental offices across California. A list of participating dental offices can be found online or by calling (800) 903-2532, Monday through Friday, from 8:00 am to 6:00 pm CST.

  • How soon can I use my membership?

    Gentle Dental Plan has no waiting periods, exclusions or maximums. Members can utilize their membership immediately upon enrolling and as much as needed while a member.

  • How frequently can I use my membership?

    Unlike traditional dental insurance plans that are filled with red tape, Gentle Dental Plan has no maximums. You can utilize your membership savings and perks as much as needed while you are a member.

    To maintain optimal oral health, the American Dental Association (ADA) recommends regular dental visits, at intervals determined by your dentist. The frequency of your regular dental visits should be tailored by your dentist to accommodate for your current oral health status and health history.

  • How long is my membership term?

    Gentle Dental Plan features an annual membership term. Your membership will auto-renew at the end of its respective term unless you notify your participating dental office or membersy (administrator) that you would like to discontinue your membership prior to it’s renewal date.

  • Can I add dependents to my membership?

    Yes, you can add dependents to your membership within our online member portal or by calling (800) 903-2532, Monday through Friday, from 8:00 am to 6:00 pm CST to speak with a dedicated member support specialist.

  • When will I receive my member ID cards?

    By default, all members are provided with a digital copy of their member ID card. Your member ID card is available to view and/or print within our online member portal. You can request to have your member ID cards sent to you in the mail by calling (800) 903-2532 to speak with a dedicated member support specialist.

    Note: You are not required to present your member ID card when visiting a participating dental office. You can simply notify the front desk that you are a Gentle Dental Plan member and they will verify your eligibility real-time.

  • Who do I contact for additional support?

    Please call (800) 903-2532, Monday through Friday, from 8:00 to 6:00 pm CST, to speak with a dedicated member support specialist. We’re always happy to assist our valued members.

    Note: Gentle Dental Plan is powered by membersy, an Austin-based digital health company that provides dental service organizations of all sizes—from small startups to large enterprises—with thoughtfully designed membership programs to make dentistry more approachable.

Member Support

OPTION 1 Give us a ring @ (855) 257-2533

Mon-Fri 5:00am-5:00pm PST

Office Support

OPTION 2 Give us a ring @ (855) 257-2533

Mon-Fri 5:00am-5:00pm PST